Shipping Policy

Thank you for shopping with cargurusinc.

This Shipping Policy outlines how your orders are processed, shipped, and delivered.

1. Order Processing Time

  • Orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order is processed.

2. Shipping Times

Estimated delivery times:

  • United Kingdom: 5–10 business days

  • Europe: 7–12 business days

  • United States & Canada: 7–14 business days

  • International: 10–20 business days

Shipping times may vary due to customs delays, weather, or high-volume seasons.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

We may offer:

  • Free Shipping on selected promotions

  • Discounted shipping during sales events

4. Order Tracking

Once your order ships, you will receive an email containing:

  • A tracking number

  • A link to track your shipment in real-time

Please allow 24–72 hours for tracking information to update.

5. Wrong Address or Missing Information

If you provide an incorrect or incomplete address:

  • Contact us immediately at mehdi@cargurusinc.store

  • If the order has not yet shipped, we will correct the address

  • If the order has already shipped, we are not responsible for lost or undelivered packages

6. Customs, Duties & Taxes

International orders may be subject to:

  • Customs fees

  • Import taxes

  • Duties

These charges are the customer’s responsibility and are not included in product prices or shipping fees.

7. Lost or Delayed Packages

If your package is delayed, lost, or stuck in transit:

If the carrier confirms the package is lost, we will resend or refund your order.

8. Damaged Packages

If your item arrives damaged:

  • Contact us within 48 hours with photos of the damage

  • We will issue a replacement or refund depending on the situation

9. Split Shipments

If your order includes multiple items, they may be shipped separately to speed up delivery times.

10. Contact Us

If you have questions about shipping or delivery, contact us:

📧 Email: mehdi@cargurusinc.store
📍 Address: 451 Wall Street, London, UK
📞 Phone: (064) 332-1233
📠 Fax: (099) 453-1357