Delivery Information

At cargurusinc, we aim to provide fast, reliable, and secure delivery for all orders. Below you will find all the important details regarding how your items are shipped and delivered.

 

📦 1. Order Processing

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed the next business day.

  • You will receive an email confirmation once your order is prepared.

🚚 2. Delivery Times

Estimated delivery times by region:

  • United Kingdom: 5–10 business days

  • Europe: 7–12 business days

  • USA & Canada: 7–14 business days

  • International: 10–20 business days

Delivery times are estimates and may vary depending on customs, weather, or carrier delays.

💰 3. Delivery Costs

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Order weight

  • Selected shipping method

We occasionally offer Free Shipping during special promotions.

📍 4. Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking number

  • A link to follow your package

  • Regular updates on shipment status

Please allow 24–72 hours for tracking to activate.

✏️ 5. Incorrect Address

If you entered an incorrect address:

  • Contact us immediately at mehdi@cargurusinc.store

  • If the order has not been shipped, we will update it

  • If it has already shipped, we cannot guarantee recovery or replacement

📦 6. Partial Deliveries

Some items may be shipped separately to ensure faster delivery.
You will not be charged extra for split shipments.

🧾 7. Customs, Duties & Taxes (International Orders)

International customers may be responsible for:

  • Customs fees

  • Import taxes

  • Duty charges

These are not included in product prices or shipping fees.

⚠️ 8. Lost or Damaged Packages

If your package is:

Lost:

We will work with the carrier to locate it. If confirmed lost, we will reship or refund the order.

Damaged:

Contact us within 48 hours with photos of the damaged items.
We will send a replacement or issue a refund.

❓ Need Help?

If you have any questions about delivery, shipping, or tracking, contact us anytime:

📧 Email: mehdi@cargurusinc.store
📍 Address: 451 Wall Street, London, UK
📞 Phone: (064) 332-1233
📠 Fax: (099) 453-1357